At Michali Journeys, we are committed to delivering high-quality camping gear, hiking gear, and luggage to customers around the world. This Shipping Policy explains how orders are handled, processed, and delivered.

Order Processing

Once an order is placed, our team begins processing it immediately. Orders are typically processed within 1–2 business days. You will receive a confirmation email once your order has been packed and prepared for dispatch.

Delivery Method

All orders are delivered using our trusted courier partners. We offer Cash on Delivery (COD) as our sole payment method. Please ensure that someone is available at the delivery address to receive and pay for the order in cash.

Order Tracking

Once your order has been shipped, you will receive a notification email or SMS with your tracking details (if available). You can use this information to monitor the status of your shipment.

Missed Delivery

If no one is available to receive the order at the time of delivery, our courier partner may attempt a second delivery. In the event of repeated failed delivery attempts, your order may be returned to us.

Shipping Fees

Shipping charges, if applicable, will be clearly displayed at checkout before you confirm your order. Some regions or product sizes may incur additional fees due to weight or location.

Packaging

All items are securely packed to ensure they arrive in excellent condition. We take care to use environmentally-conscious and protective materials to reduce damage and waste.

Questions About Shipping?

If you have any questions about your shipment, contact our support team at [email protected].